Hotel Villa Cheli, Lucca

The hotel offers a fantastic position on the first floor with a great balcony to enjoy drinks before dinner. However, the approach seems unsafe. The staff were very helpful in directing us to local attractions and were friendly and efficient. The location provides a country feel with plenty of sunbeds, yet lacks comfort and character. The dining experience is average with a good selection, but some items are below expectations. Overall, a mixed experience with some highlights and drawbacks.

I had a wonderful stay at this hotel. The rooms were lovely, a good size with an en suite, twin beds, and a balcony overlooking the gorgeous tree-lined approach and superb Tuscan countryside. The service was friendly and efficient. The location was great, offering a quiet retreat with a huge garden and a beautiful pool. The dining options were good, with a delicious variety for everyone.

The hotel offers a basic and somewhat unwelcoming room layout, especially for downstairs rooms with only a skylight window, yet the separate area at the front door is a huge bonus for guests with large pets like our German shepherd. The service is friendly and accommodating, with a cute room on the top floor adding to the charm. The location is exceptional, overlooking an olive grove and the hills, but some minor upkeep issues were noted. The dining experience was subpar, with limited choices and no fresh fruit, impacting the overall value for money. However, the overall stay was enhanced by the beautiful surroundings and tranquil setting.